Pre housing registration interviews will give new customers an opportunity to learn about Rotherham Council homes and other affordable housing options.
It also helps us to understand the needs of our customers, giving tenancies the best possible start.
Housing register processes will be amended and streamlined, cutting down on time, printing and postage costs.
As proof of identity will be provided at the pre-tenancy interview stage, the customer will be able to make bids earlier than current processes allow.
This will also help to prepare for the pending Homelessness Reduction Bill by creating a more robust package of advice and assistance to prevent and relieve homelessness for all applicants regardless of priority need status.
1.2 Implementation - The interviews will start W/C 24th July 2017.